Sleep with peace of mind.
We’re incredibly proud of our products, use of quality materials, and craftsmanship. All mattresses have been tested rigorously to meet our strict standards for quality and durability.
In the unlikely event you encounter any problems with your mattress, you can have peace of mind that we offer a 2-year manufactures guarantee. The guarantee begins from the date of delivery. Our 2-year manufactures guarantee covers manufacturing defects that have occurred despite proper use and handling of the mattress.
To make a claim as a stockist, send our customer service team a photograph of the damage and wherever possible, we will replace the product like for like. However, if a particular style, material or model is no longer available, we will provide a comparable substitute from our current range.
Important: If you wish to make a claim, please first check that your claim complies with the terms and conditions of our manufacturer’s guarantee.